Education

We're Here to Help

Please read our detailed guides covering the most common use-cases, best practices, and how to install & maintain our products.

We love helping our customers. Feel free to contact us anytime and one of our customer service agents will help you with your next backyard project.

Trish Makuch with custom Shade Sails Canada installation

FAQ's & Resources

Showing 19 to 33 of 33 articles
  • Post footings, materials & finish

    Post footings, materials & finish

  • Shade sail corner construction

  • Stainless steel cable

  • Hardware kits - what's included?

  • Triangle Shade Sail vs 4-Point Shade Sail

    Shade sails shapes - Triangle vs 4-Point

  • Do we make custom sized products?

  • Playground featuring a triangular shade sail made from fabric with a strong UV rating, offering reliable sun protection for children and families.

    What is the UV rating of shade fabric

  • Standard Size vs Custom Size Shade Sails

  • Triangular black shade sails tensioning tightly between white steel posts against a clear blue sky, showing proper shade sails tensioning for a modern outdoor structure.

    How tight should my shade sail be?

  • Multiple overlapping shade sails installed at varying heights in front of a modern commercial building, demonstrating proper slope design for effective rainwater drainage and enhanced wind stability in a high-use outdoor seating area.

    How much should I slope my shade sail?

  • How high should my posts/attachment points be?

  • Are shade sails taken down in winter?

  • Contemporary home exterior featuring multiple black shade sails, visually answering the question Are Shade Sails Waterproof through functional, elegant design.

    Are shade sails waterproof?

  • Modern backyard featuring a black triangular shade sail—illustrating high-quality products delivered efficiently for those asking, ‘When Will I Receive My Order?’

    When will I receive my order?

  • How to put up and take down a Shade Sail

    How do I put up and take down my shade sail?