Education

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Please read our detailed guides covering the most common use-cases, best practices, and how to install & maintain our products.

We love helping our customers. Feel free to contact us anytime and one of our customer service agents will help you with your next backyard project.

Trish Makuch with custom Shade Sails Canada installation

FAQ's & Resources

Showing 1 to 18 of 33 articles
  • Privacy Panel Mounting Options

  • Black 3-Point Shade Sail, explains where should I position my Cable Clamps.

    Where should I position my Cable Clamps?

  • Red shade sails tensioned between vibrant blue shade sail posts in a landscaped outdoor area during fall, showcasing secure installation and seasonal durability.

    Shade Sail Posts | The Definitive Guide

  • Where do you ship to?

    Where do you ship to?

  • image showcasing post height variance angle in a backyard

    Should I vary the height of my posts?

  • Tightening Your Turnbuckles

  • Black shade sail installed with visible curved edges, visually demonstrating that the sides are not straight—highlighting why the sides of a shade sail are curved, not straight.

    Are the sides of a shade sail straight or curved?

  • How to Install a Roman Shade

  • Shade sails warranty exploring why its important to take care of your shade sail

    Shade Sails Warranty

  • Hardware Maintenance

  • Multiple shade sails over picnic tables at a waterfront park on a rainy day, showing effective installations and precautions related to “should I take my shade sail down in a storm.”

    Should I take my Shade Sail down in a storm?

  • How do I clean and store my Shade Sail

    How do I clean and store my Shade Sail

  • Pully system used to intall a shade sail

    Using a Pulley System to Install Your Shade Sail

  • Installing Non-Continuously Cabled (custom) Corners

  • How do I install my Hardware?

  • Safety Considerations

  • Post Hardware

  • Can I fly a shade sail on a balcony, dock or deck?