Please read our detailed guides covering the most common use-cases, best practices, and how to install & maintain our products.

We love helping our customers. Feel free to contact us anytime and one of our customer service agents will help you with your next backyard project.

How to Create a Custom Order

  • Step 1 – Plan out the area you want to shade

  • Step 2 – Install & mark your posts/structure

  • Step 3 – Install your attachment hardware (optional)

  • Step 4 – Taking your measurements

  • Step 5 – Submit your measurements

  • Step 6 – Our team will contact you

Detailed Guides

  • How to Shade a Pergola

    How to Shade a Pergola

    Pergolas are often the centrepiece of our deck or patio and provide us with a...
  • How to Install a Roman Shade

    How to Install a Roman Shade

    Ensuring the correct assembly of your Roman Shade is vital to its aesthetic...
  • How to Shade a Patio

    How to Shade a Patio

    Patios are the cornerstone of many people’s gardens and outdoor spaces...
  • How to Install a Shade Sail

    How to Install a Shade Sail

    Making sure your shade sail is installed properly is essential to ensuring its...
  • How to Shade a Deck

    How to Shade a Deck

    Your deck can be one of the defining features of your outdoor space, it’s often...

  • Where Can I Attach a Shade Sail To

    Where Can I Attach A Shade Sail To?

    When shading any space, the first thing you will need to figure out is where it is...

FAQ's & Resources

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  • Privacy Panel Mounting Options

  • Where should I position my Cable Clamps?

  • Shade Sail Posts | The Definitive Guide

  • Where do you ship to?

  • Should I vary the height of my posts?

  • Tightening Your Turnbuckles

  • Are the sides of a shade sail straight or curved?

  • How to Install a Roman Shade

  • Shade Sails Warranty

  • Hardware Maintenance

  • Should I take my Shade Sail down in a storm?

  • How do I clean and store my Shade Sail

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