The team communicated consistently and quickly via email, and was able to turn my design into reality very easily. I provided an aerial image taken with a drone of the structure I wanted to cover (formerly a pergola), some measurements, and things quickly got moving. A few phone calls and a few additional emails sorted out any incidental questions or problems, all quickly. We used custom sized panels overhead to provide shade. Installation was extremely easy, if you can operate a drill and a backpack-buckle, you're all set.
Privacy panels are a little more involved to install, due to the cable tensioning system. Not difficult, but be sure to have a second person handy.
In all, impressed with the functionality and very impressed with the ease of installation, and the ease of working with the team.
Pictures posted show the overhead shades installed, privacy screens not installed yet.
Sun blocking capability is quite impressive too, it really darkens / cools the area.