Custom Sized Roman Shades

Packed for shipping perfectly. Super well made sail and dimensions were spot on. Stainless 316 hardware is high quality stuff too. Install was straightforward and done solo from start to finish in ~45min. Great customer service during the ordering process from everyone in the sales team. If you want the best, don't waste time searching for anything else.

Great shades! One comment I do have is it would have been nice if the side seams were on top. Since you sit under the shade you can see the seams and it looks like it’s installed wrong side out.

The installation instructions state that the work can be completed in 30 minutes. This timeframe is perhaps possible after several installations but for a first time attempt, 2 hours is more reasonable.

We did not receive a sufficient length of wire rope (we ended up purchasing additional wire rope and connectors to get the right length). Not clear whether our measurements were incorrect or a shorter length than finally ordered (we made changes to the order) was sent. Suggest that purchasers measure the wire rope BEFORE starting installation to ensure that the correct length was sent.

Overall, we are very happy with our purchase and do not hesitate to recommend this product.

I was building a custom pergola for our pool deck and wanted a top quality shade cover.... after much research found Shade Sail Canada..... it is absolutely the best... the best product, the best shopping experience, the best support - they took multiple calls and emails and helped me get exactly what we needed as the pergola is custom designed. Jake and Chris were both excellent. Jake provided tons of help ensuring I got the right equipment to go with the sail. The sail works so well... love the ability to pull it out and close it up at night. We ended buying a second "privacy panel" to close off the end of the pergola which gets sun in the afternoons....
Have recommended this to our whole family and would recommend Shade Sail Canada to anyone

Save yourself a lot of time and go straight to Shade Sails Canada if you want a premium quality product that offers maximum value. The strength and durability of their fabrics will give you confidence that you’ve made a wise investment that will last many years. We especially like the microweave characteristic of the fabric which allows diffuse light to filter through yet still offer UV protection. Also, great turnaround time on completion of our order!

I ordered these Roman shades because my backyard gets pounded by the sun all afternoon in the summer. I don't start getting shade from my tree until late afternoon/early evening, so the pergola gets very hot.

I had installed some shade sails by this same company at work, so I knew they made a good product.

I contacted them using the website, asking for some swatches so I could look at colours in person. Within a week I had a handful of them and we picked out the colour we liked.
I ordered them on a Sunday and they were delivered the next Monday, so super fast.
I did the install myself, and it was fairly simple. The hardest part was actually hanging the shades, but that still only took about 5 minutes. With another ladder and another person it would've taken 1.
I also ordered the pulley system and it works perfectly. I had to adjust the positioning of the loop on the rope a bit but that wasn't a big deal.
Highly recommended. Fantastic product!

The materials are top flight and service were excellent especially given that my particular requirements were unusual. I am very satisfied on both counts.
My house has a gable roof facing the deck and a traditional installation would cut across an arched window above the picture window. I wanted a pair of roman shades that would follow the roof line and retract up under the soffits. At the far side the shade needed to be attached to a horizontal frame. As a result, the shades would have both a slope and a twist.
While the Shade Sail Canada had no experience with particular arrangement, they were very helpful providing answers to the many detailed questions I raised to try to determine whether this installation would work.

Installing the cables was straightforward and followed the instructions provided even with the unusual layout. Working out a system to retract the shades required some experimentation to address what were unanticipated complications that this design raised. The single attachment point for the retracting lines in the center of the shade did not work properly in part because the shade tended to fall to the lower side and in part because the upper cable was 7" longer than the lower one. The solution was to install two retracting lines on each sail - one on each side. That gives total control for retraction and holds the shade firmly in place once retracted. It also allows the shades to be tensioned when deployed with the resulting flat cover that I prefer to the scalloped look.
Retracting the shade up a slope obviously adds to the effort required to retract the shade but it is still very doable. I made a tensioning handle from a piece of wood and a clam cleat to give me greater purchase when tightening the shade in both the extended and retracted positions. My wife is small and she can do it if she needs to.

The other complication was that if you attach the retracting lines to the outboard pully, the pully housing pinches the cable when being retracted making retraction just about impossible, I ended up replacing the last pully with two shackles that slide up the cable without difficulty. I also put a swivel hanger at the end of each line to address the problem of the line twisting and developing curls and knots.
One other thing to mention is that with this arrangement, all of the lines are installed above the shade rather than below as is the usual case. This makes for an uncluttered view from underneath.
I installed the cables so that the shades would be 3" apart. That was barely enough as the shades tend to sag toward the higher cables when deployed. When retracted the bottom of the scallops overlap at the center as well. To avoid that the shades would need to be separated more. I chose to live with them overlapping as I preferred not to have a large gap between them.
In the end the shade is doing exactly what we hoped. It extends out 16' from the house, retracts relatively easily back under the soffits where it is held securely and can be tensioned to be flat when extended. Importantly for me the arched window remains unblocked.

Beautiful design and top quality fabric and hardware that's easy to install. Engineers are more than happy to help design your pergola and outdoor space and come up with solutions for shade. We highly recommend this company!

We are enjoying our Roman shades. High quality fabric and hardware look like they will last, especially with the included storage bag for the off season. Responsive customer service. The only place for improvement is that the install instructions could use some diagramsthe actual installation wasnt difficult, but it was a bit tricky to understand with only words, and having to look up the names of a bunch of parts.

Love it love it! So glad I made the purchase with you guys. Had some issues but DIY fixed it and it is an amazing product! Color is awesome