We're Here to Help

Please read our detailed guides covering the most common use-cases, best practices, and how to install & maintain our products.

We love helping our customers. Feel free to contact us anytime and one of our customer service agents will help you with your next backyard project.

FAQ's & Resources

Showing 1 to 18 of 32 articles
  • Where should I position my Cable Clamps?

  • Shade Sail Posts | The Definitive Guide

  • Where do you ship to?

  • Should I vary the height of my posts?

  • Tightening Your Turnbuckles

  • Are the sides of a shade sail straight or curved?

  • How to Install a Roman Shade

  • Shade Sails Warranty

  • Hardware Maintenance

  • Should I take my Shade Sail down in a storm?

  • How do I clean and store my Shade Sail

  • Using a pulley system to install your shade sail

  • Installing Non-Continuously Cabled (custom) Corners

  • How do I install my Hardware?

  • Safety Considerations

  • Post Hardware

  • Can I fly a shade sail on a balcony, dock or deck?

  • Post footings, materials & finish